Privacy Policy

Last updated: January 1, 2025

At Nexus Data and Design, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the website or use our services.

Information We Collect

  • Personal Information: When you book a consultation or contact us, we collect your name, email address, phone number, company name, and any information you provide in your message.

  • Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on pages.

  • Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve your experience.

How We Use Your Information

  • To Provide Services: We use your information to respond to your inquiries, schedule consultations, and deliver the services you request.

  • To Improve Our Services: We analyze usage data to understand how our website is used and to improve our offerings.

  • Marketing Communications: With your consent, we may send you emails about our services, industry insights, and special offers. You can opt-out at any time.

  • Legal Compliance: We may use your information to comply with applicable laws and regulations.

Data Protection

  • Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our servers.

  • Access Controls: Only authorized personnel have access to your personal information, and they are bound by confidentiality obligations.

  • Secure Storage: Your data is stored on secure servers with regular backups and monitoring.

  • Third-Party Services: We work with trusted third-party service providers who are contractually obligated to protect your data.

Your Rights

  • Access: You have the right to request a copy of the personal information we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete information.

  • Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.

  • Objection: You can object to the processing of your personal information for marketing purposes.

  • Data Portability: You have the right to receive your personal information in a structured, commonly used format.

Information Sharing

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website and delivering services (e.g., hosting, email services, analytics).

  • Business Transfers: If Nexus Data and Design is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

  • No Sale of Data: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Retention

  • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

  • Consultation requests and communications are retained for up to 3 years for business records and potential future engagement.

  • Marketing data is retained until you opt-out or request deletion.

  • We may retain certain information for longer periods when required by law or to resolve disputes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@nexusdatadesign.com

Address: Nexus Data and Design, Nairobi, Kenya

Important Notice: Nexus Data and Design is designed for business purposes and is not intended for collecting personally identifiable information (PII) or handling sensitive personal data. If your use case involves sensitive data, please consult with us about appropriate data handling measures.